8 marketing strategies for milk tea business effective customer acquisition

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    Marketing your shop in the ever-changing world of milk tea can be both exciting and nerve-racking. You can improve your store’s overall brand by taking a few steps, whether it’s evaluating demographics, staying up to date on the latest milk tea products, or solidifying a unique image to stand out among competitors. 

    So, a proper marketing strategy for milk tea business is an excellent way to increase sales, revitalize your store’s presence, and, ultimately, grow your business.

    Continue reading if you’re willing to invest your time (and money) in winning marketing strategies that will work!

    8 marketing strategies for the milk tea business

    To ‘survive the tea bubble,’ business owners must always be on top of their game. One of the most effective ways to accomplish this is to invest in a marketing strategy that will highlight the milk tea business’s products and services while also bringing it closer to its target customer base.

    A good marketing strategy bringing you closer to your target customer 

    You’ll need to maximize your budget while competing for the attention of your target audience with larger businesses. So, here are some marketing strategies for milk tea industry that will help you stay competitive while working within a limited budget.

    But be warned: these are long-term strategies that will require a significant amount of effort and time.

    Establish your brand

    Before we get into how we can do this more cheaply, let’s talk about why it’s essential.

    Customers and potential customers for your milk tea business must understand who you are and what you stand for. The best way to accomplish this is to have a distinct brand identity.

    Branding is the first impression you make on customers, and it helps you stand out in the world’s saturated milk tea industry.

    You can improve your business’s overall brand by taking a few steps

    Branding your milk tea business provides you with several advantages, including:

    • Credibility comes from having a distinct and well-established brand that makes you appear to be an expert.
    • An opportunity to establish yourself as a professional and thus charge accordingly
    • Elevating your company so that it can rely on loyalty and recognition
    • Delivering on your brand promises so that customers remember you and return
    • An opportunity to maintain consistency and improve decision-making time
    • Assisting you in attracting your ideal customer persona
    • facilitating the introduction of revolutionary milk tea products and services

    Know your customer

    There is no such thing as a one-size-fits-all marketing strategy for every company. Each company caters to a specific market niche. So you’ll need a marketing strategy for milk tea business that is tailored to the goals and needs of your target customers.

    When reviewing your store’s label, the first step should be to identify your customer. If you create a business plan, the information may already be in front of you. Based on your store’s location, you can tailor your brand to the area’s age, gender, education level, and general lifestyle behaviors. 

    For example, if your milk tea store is in a college town, attracting students will most likely benefit your brand. Perhaps your shop can provide student discounts or Wi-Fi for those who want to stay longer, but connecting with your target customer should always be a priority.

    Knowing your target customers help you in developing an effective overall marketing strategy

    Besides, once you’ve determined who you’ll be serving, you can start thinking about other ways to differentiate your image. Are other beverage shops charging exorbitant prices for their wares? Do the majority of your current customers prefer on-the-go drinks over a sit-down experience? 

    Examine what works and does not work for your competitors, assess the ease of operation of your store, and determine the benefits of your milk tea products. Identifying these characteristics can help you with your branding statement and differentiating your shop from the competition.

    Before deciding on a strategy and tactic, milk tea owners must first understand their ideal customer by determining:

    • Your customer base’s demographics
    • Your customers’ ages
    • Your customers’ residences
    • The online services they use
    • How they search for your products

    Knowing these facts about your customers will assist you in developing an effective and targeted overall marketing strategy for milk tea business that focuses on the channels that produce the best results.

    Sign up for a Google Business Listing & Get Reviews

    If you do not already have a Google Business profile for your company, you can create one at business.google.com. You can then add business photos, posts, and other content.

    Create a Google Business profile you’ll see which keywords people are using to find your company

    You can even obtain a direct link to send to your customers to leave you a Google Review.

    Keywords are frequently used in these reviews. Google will return search results that show people mentioning them within studies, similar to how Google shows when your website says a menu item.

    Once you’ve created an account, you’ll be able to see which keywords people are using to find your listing profile.

    Be active on Social Media

    Using social media to promote a milk tea business is practically unavoidable. Social media is an essential tool for any small business looking to reach a larger audience and engage with customers regularly.

    Over 70% of adults use social media. Social media apps are used for at least 144 minutes per day by users. These statistics may appear intimidating at first glance, especially if you intend to spread yourself across all platforms. Instead, concentrate on your ideal customer.

    Use your customer data to determine where they spend the most time, what type of content they prefer, and how to have the most significant impact.

    Be active on Social Media to concentrate on your ideal customer

    Some platforms to consider, depending on your specific customer requirements, are:

    • Facebook: Ideal for sharing status updates, amusing photos, and customer success stories.
    • Pinterest: Useful for disseminating visual content, such as blogs, about your milk tea products.
    • Instagram: A fantastic platform for sharing high-resolution imagery of your boba teas.
    • Twitter: Appropriate for sharing news and responding to customer questions in real-time.
    • YouTube: A good platform for dominating branded and user-generated video content.

    If you’re doing it yourself, this will take some time. Managing social media is a full-time job.

    Fundamental Marketing

    Marketing has transformed over the years because of the Internet’s power. Potential customers now research your menu, prices, and specials online before ever setting foot inside your store. According to a Forbes research study, “most customers—82 percent —conduct research online,” and when survey respondents were asked what drew customers to their stores, one-third thought it was their website. 

    Having a clean, organized, for your bubble tea business, an SEO keyword-driven website with good photography is not only the first impression of your brand, but it also helps you better communicate your product and store features with current and potential customers.

    Create a website

    A website serves as the foundation for your marketing strategy. It’s also the best place to tell your brand’s story. Create a website with information about the product, purchase, ingredient information, and contact information. Before we get too far into this, it’s important to note that even for the smallest businesses, a website is an expensive investment when you consider hosting, purchasing templates, and, especially, hiring someone to build it.

    As famously stated by Simon Sinek, ‘people don’t buy what you do, they buy why you do it’. This is your chance to tell you ‘why’.

    Fundamental Marketing also helps you better communicate your product and store features with customers

    If your milk tea business does not have a website yet, it is easy enough to:

    • Purchase a domain name related to your company’s name, checks if it is available, and pay a yearly or monthly fee for domain ownership.
    • Sign up for web hosting, usually available through the same company that provides your domain name.
    • Using free or paid templates, use a content management system (CMS) to create and update your website.

    However, you cannot simply create a website and expect it to generate traffic. You’ll need to tweak it so that it’s as helpful to your customers as possible. The following section will assist you.

    Leverage the Power of SEO

    Besides creating an eye-catching website, search engine optimization (SEO) is an effective strategy for milk tea businesses. SEO entails optimizing your site and its content with keywords so that search engines and customers can easily find your business.

    SEO is an effective strategy for the milk tea businesses

    The higher your Google ranking, the more likely you will drive traffic and customers to your website and business. Therefore, you must take every precaution to ensure that your company appears in a Google search.

    Rather than delving too deeply into SEO and scaring you away, there are a few things you can do, mainly if you’ve built a website for your business.

    Google Search Console

    Google Search Console does everything, from optimizing your site’s content to sending you alerts about site indexing issues.

    Google Search Console allows you to do the following and more, all for free:

    • Sitemaps and unique URLs should submit for search engines to crawl.
    • Analyze which queries bring visitors to your website.
    • Examine your site’s impressions, clicks, and ranking on Google Search results pages.
    • Check the ownership of your website.
    • To secure rich snippets, optimize and improve your ‘rich results.’
    Google Analytics

    It isn’t easy to know if your marketing efforts are truly paying off without tracking relevant KPIs. Google Analytics is a free tool that allows you to track the success of your marketing campaigns, product sales, and other activities.

    Google Analytics generates valuable data, including conversion reports, customer behavior reports, and mobile app visitor reports.

    If you’re feeling a little out of your depth, you can always hire Technical SEO services to help you out. Technical SEO will handle all the nitty-gritty technical aspects that contribute to your website’s visibility on search engines such as Google.

    Intermediate Marketing

    After attracting customers with basic promotional methods, you can begin taking your business marketing to the next level with the goal of patron retention. For several reasons, customer loyalty is critical to the success of your business. They not only return for repeat visits, but they are also more likely to make larger purchases, refer friends, or sign up for other services

    Collaboration with a milk tea influencer can help you increase your brand’s online presence

    After attracting customers with basic promotional methods, you can begin elevating your business marketing to the next level with the goal of patron retention. Customer loyalty is critical to the success of your business for a variety of reasons. They not only return for repeat visits, but they are also more likely to make larger purchases, recommend friends, or sign up for other services.

    Using an application-based loyalty program, such as Belly or FiveStars, is a great way to offer incentives to customers while also opening up a channel for marketing via email. Reward apps frequently assist business owners in tapping into their customer database better to understand their intended market and behavioral patterns. 

    You can also reward customers by providing stamp cards, seasonal options, or possibly even a complimentary beverage for positive reviews. Collaboration with a milk tea influencer or specialty food blogger can also help you increase your brand’s online presence while connecting you with the appropriate customers.

    Advanced Marketing

    If you currently have a loyal clientele but want to grow and take your milk tea store to the next level, you can use advanced the marketing tactics you can budget allows it. If used correctly, business marketing tools like paid social advertising, paid search, getting involved in B2B settings, as well as partnering with local events can help your milk tea business soar to new heights.

    Paid digital advertising can give your milk tea store national exposure, especially if you pay for local and mobile ads. Paid searches, as opposed to SEO content, which organically drives customers to your website, allow business owners to target potential customers searching for keywords related to their business to increase traffic to your website.

    Taking part in events near your store’s location, such as providing milk tea for student organizations, fundraisers, concerts, and/or festivals, can offer an unforgettable experience for customers while promoting a better image. Taking part in other bubble tea-related activities, such as catering or attending a specialty food industry trade show, can also help you expand your network while attracting the right demographic to your shop.

    Collaboration with Food Delivery app

    Limited store seating can sometimes limit a company’s ability to expand. Milk tea shops can collaborate with food delivery apps to reach a more extensive customer base to serve more potential customers. It’s also a platform for businesses to offer promotional deals to attract new customers.


    The milk tea business is on the rise and has enormous potential because it meets the expectations of the sharing economy and the social media (social influencer) market; a detailed marketing strategy for milk tea business will assist bubble tea store owners in reaching new heights.

    Lilian Nguyen
    Hi! I'm Lilian Nguyen. I'm an expert in OEM, ODM, private label beverage industry with 8 years of experience. I believe that it is crucial for companies to focus on the benefits which the product provides to their target customer and what does it mean to the community. When i am not working, i run a blog on making healthy snacks & drinks and join in a hiking club. I'm an expert in the beverage industry invited by Tan Do Beverage to work. I'm in charge of publishing articles, research articles on the beverage industry or anything healthy to help readers have a better view of what they are looking to do, prepare to do or are doing related to the beverage industry. Email: lilian.nguyen@tdfood.com.vn

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