1. INQUIRY
The very first step of our process is receiving inquiries from customers on the platforms including Alibaba, Email, Phone, Direct, Social Media, and Website,... (Depending on the service requested, the customer either opts for a pre-existing prototype and the detailed consultancy about the product or discusses your own idea concept and turns it into reality).
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2. QUOTATION
We quote customers the FOB or CIF price and consult customers about conditions and terms to guarantee everything will meet the standards. (Related to manufacturing and logistic information such as volume, specifications, product price, payment term, production time, delivery, formula and production scale,...)
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3. SAMPLE
Customers can test some samples to adjust the product’s flavors before making the final decision (you also can directly visit our factory to facilitate this step and proceed to the negotiation). The samples and feedback will end when reaching your satisfaction. Samples are free, customers only pay for the delivery fee through Paypal, Western Union/Money Gram, or Company Account.
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4. CONTRACT & MANUFACTURE
Afterward, two parties will officially sign a contract based on the customized beverage Tan Do will start manufacturing. (Regarding the final price, samples(email), label(email), export documents, freight, milestones (lead time, delivery time), deposit requirements and special promotions based on volume,...).
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5. DESIGN
Next, we will move forward with the packing and label design. Keep in mind that it’s totally free.
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6. DELIVERY & AFTERSALES
We will release the consignment for customers to get the container according to terms and conditions (within a 15-day period from the date of departure, you are supposed to complete the remaining balance‘s payment of the order). Also, our dedicated teams are always available 24/7 to provide consistent after-sale support.
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ANY QUESTIONS?
Do not hesitate to contact us, we’d be glad to help!