FAQs

COSTS & PAYMENT

The cost of custom label bottled water varies according to customer needs such as bottle size, order volume, reorder potential and shipping location. Contact us for further discussion.

Shipping costs will be quoted prior to placing your first order and they depend upon final destination, location, and shipping times. Contact us for further discussion.

To facilitate our valued partner, we welcome various payment methods: T/T, Letter of Credit (L/C) as signed. Besides, we are always ready to support you to complete the payment successfully.

DELIVERY

We use Free on Board (FOB) and Cost and Freight (C&F).

After confirmation, our goods usually take 25-30 days to be delivered.

You can absolutely use a carrier of your own choice. We will require a copy of their bill of lading (B/L), the contact name, and phone number at the freight company.

PRODUCT QUALITY

Yes. With many years of beverage manufacturing experience, we can provide a comprehensive contract packing service that includes knowledge and expertise from our Marketing & Branding department, R&D technologist and Production team.

As a one-stop service, from formulation R&D->Design->Manufacturing to Delivery, we help clients to ensure maximum savings on facilities and labor cost while creating a channel for you to expand your marketing channel to more target groups.

We are always ready to support your beverage plan! Contact us for more details.

The selection of ingredients is always one of the top priority criteria in Tan Do’s beverage development. Harvested from both domestic and foreign regions, we have earned the requirement of being fresh, high quality, and affordable for our raw produce, especially with our lines of tropical fruits. The raw produce selection process is specialized from outstanding partners, agricultural research process, cultivate harvested produce, examine and process input materials according to strict standards.

With more than 23 years of experience in beverage supply and hundreds of customers in 40+ countries, we highly ensure the quality consistency of all orders and the number of return customers. The consistency is strictly tested and confirmed from top to toe.

Yes you can, just send your request to our sales team. We will provide you with details of technical data and you can make sure it meets your demand.

In general, the shelf life of our Can products is 24 months and our Bottle products is 18 months.

PACKING

Yes, as a OEM/private label firm, we offer support for you from A-Z, in regards to the products you order. That means, we do have an inhouse design department to support our customers with packaging design.

Yes, in fact that’s our specialty.

Our packing models include Aluminum Can and PET Bottle.  We use premium quality PET (plastic) bottles that are sturdy and clear in color and we also have colored bottles. Our bottles are of much higher quality than the extremely lightweight store brand bottles.

Applied for Standard Packing (without pallets):

  • 500ml PET bottle: 24 bottles/carton. 1440 cartons/20ft container
  • 1000ml PET bottle: 12 bottles/carton. 1400 cartons/20ft container
  • 1500ml PET bottle: 12 bottles/carton. 960 cartons/20ft container
  • 330ml Aluminum can: 2280 trays/ 20ft container
  • 500ml Aluminum can: 1500 trays/20ft container
  • 250ml Aluminum can: 3090 trays/ 20ft container

Our normal packaging method is without pallets but we can use pallets upon request.

ORDER QUALITY

We always offer a minimum order. However, you can order as few as 300 cartons for our brand or 1 container 20ft for your brand.

Yes. We can mix a variety of fruits by clients’ demands. The number of mixtures is usually around 4-10 types of fruits.

The maximum weight a container can load is 26 tons.

CERTIFICATES

Currently, these are the certificates that we have: ISO 22000:2005, HACCP, US FDA, HALAL Jakim, HALAL GCC, FSSC. We also have plans to apply for other certificates in the future. View details

It depends on each specific case. Please contact us for further discussion.

ORDER MANAGEMENT

Yes, it is our responsibility to provide our clients with the progression of the whole operation. We are  always trying to be transparent with our manufacturing process and keep you up to date with the production process of your orders.

The manufacturing process usually takes 45 days after the first payment for the first order.

It depends on each specific case. Please contact us for further discussion.

If you have any problems regarding your orders, please contact us and we will respond as soon as possible.

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